Frequently Asked Questions


GENERAL INFORMATION

¿Qué es Sol Book Box?

Sol Book Box is a monthly Spanish and bilingual book box subscription company. Our goal is to help niños feel the joy of reading and speaking Spanish by bringing a book party to your porch each month! Our picture books are perfect for kids up to age 6(ish). Every month we bring you a very carefully curated hardcover Spanish or bilingual picture book your kids will love, gift-wrapped like a present. We spend weeks and sometimes months researching each book we include, and our goal is to send hidden gems that are not easy to find online or in stores! We’re committed to bringing you imported books from all over Latin America, Spain, and the U.S. because we want to make sure that each book we send is culturally relevant, phenomenally written, and beautifully illustrated.   

How much does it cost? 

  1. There are three different plans you can choose from:   
  2. - Month-to-month plans are $20 (plus shipping) and you are billed each month.
  3. - 3-month plans are discounted to $19.00 per month (plus shipping) and you prepay for the three months. 
  4. - Finally, purchase a 6-month plan for the biggest savings at only $17.50 per month (plus shipping)! You prepay for half the year.    


BILLING AND ACCOUNT QUESTIONS

How does billing work?

Month-to-month subscriptions renew on the 1st of each month. If this is your first time signing up, you will be billed immediately for your first subscription. Afterwards, you will be billed every month on the 1st of the month for your next cycle. If you have purchased a 3- or 6-month subscription, you will be billed once for all of the months you have purchased. Multi-month subscriptions automatically renew unless you cancel by the last day of your subscription cycle.  

How can I cancel my subscription?

If you ever need to cancel your subscription, you can log into your account and select EDIT on your active subscription, then click CANCEL SUBSCRIPTION. If you purchased a 3- or 6-month package, you have already been billed for any months remaining in your cycle, but your subscription will not renew after that. If you are month-to-month, you need to cancel by the last day of the current month to avoid being billed on the first day of the next month. We will miss you!   


SHIPPING QUESTIONS

Where and how do you ship?

Sol Book Box ships via the USPS, which delivers to all US States (including Alaska & Hawaii), territories, and APO addresses. At this time we only ship within the United States! 

When will my package arrive?

We always ship our books around the 20th* of each month. If the 20th falls on a weekend or a holiday, books will be shipped the following business day. Delivery of your package depends on where you are located, but most boxes will arrive within 2-5 business days.

*NOTE: IN ORDER TO GET BOXES TO CUSTOMERS IN TIME FOR THE HOLIDAYS, DECEMBER BOXES HAVE ALREADY SHIPPED. SUBSCRIPTIONS PURCHASED AFTER DECEMBER 11, 2017 WILL SHIP JANUARY 2018.


CONTACT

How do I contact you?

You can reach us anytime at hola@solbookbox.com!   

Are you ready to subscribe to Sol Book Box?